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Privacy & Cookie Policy

version 1.0.2, September 26th 2014

What information do we collect?

We collect registration information, information on the pages you visit on the website and any Content you upload. We also use location data when available as well as telematics data and scores which are used to generate Social Dashboards that appear on the website.

What do we use your information for?

The information we collect is used to; personalise your experience, improve the website, enhance customer support and provide relevant special offers and advertising. Your data may also be used by Autoline in research into accident risk. It will also be used to manage the website, promote the website, operate a survey or competition or for any other website feature.

We also send important website related messages to your registered email address and we may occasionally send you other relevant information relating to the website but you can unsubscribe from these messages using your profile settings.

How do we protect your information?

We use secure web servers (HTTPS) so your information can’t be intercepted. We also use trusted server hosting providers with strict physical access processes, and secure encryption keys to manage server operating systems and services. Where available we use two factor authentication methods (such as key fob devices or Google authenticator).

Do we use cookies?

This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser.

Do we share your data?

No, we do not share, trade or transfer your personably identifiable data to outside parties. Your personally identifiable data always stays within the EU. This does not include trusted third parties who assist us in operating our website, servicing you or conducting our business. Any 3rd party we use also agrees to keep your information confidential and safe. We may release your information to comply with the law or to enforce our website policies, or to protect our rights or others rights, personal safety or property.

Non-personally identifiable visitor information and usage information may be shared with other parties for marketing, promotion or other uses.

What is the scope of this policy?

This online privacy policy applies only to information collected through the Website and not to information collected from other means such as mobile app, call centre or other means.

How is my telematics data used?
(only for ChilliDrive or Autoline Roadsafe Rewards Drive Rewards app customers only)

We use your telematics data to generate Social Dashboards which are publicly available graphical panels showing the following non-personally identifiable information:

  • First name and first letter of your surname
  • Home town
  • Miles driven in this policy year
  • Main driver score, three sub scores
  • Most recent individual trip scores

Social Dashboards help you show your friends, family and the ChilliDrive community how good a driver you are.

We may also use your location data to personalise the website, deliver special offers and operate the website in line with our policies.

We do not share speed data with the authorities unless ordered to do so by the law.

Your Consent

By using the Website, you consent to our Privacy Policy and Terms and Conditions.

 

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